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More companies are using the power of internal social networks to help employees get the news and information they need, as well as other resources critical to doing their jobs.
Social networks connect employees
Some are at the starting line, just jumping into the social media waters. Others have built a global “digital village” for employees who can post updates in a Twitter-like feed, share information with colleagues and receive crucial corporate information that is fed to them daily.
One of these companies is Pfizer, the world’s leading pharmaceutical company. I wrote about Pfizer’s internal network My World last year. This network is truly awesome and it has only expanded its capabilities since then.
I will describe how smaller companies can also establish social networks for their employees by using third-party networks such as LinkedIn, Google+ and Ning.
Bob will explain how Pfizer consolidated more than 400 news and information sites, each with its own look, feel and navigation set-up. In the past year, Pfizer’s My World has attracted 175,000 unique visitors (including outside vendors and consultants) and over 60 million page views.
So I invite you to join us on our webinar to learn how your company can start or expand your employee’s internal social network.
Imagine my surprise as I was about to take my seat on a Delta flight yesterday and walked by “Economy Comfort” seats in the first couple of rows in the economy section. The words were spelled out in large letters on the front of each seat back.
My first thought was, is my seat in the “Economy Uncomfortable” section of the plane?
Delta Has a Branding Problem
What about my comfort?!
Who on earth thought up this name for seats that give you 4 inches more leg room and 50 percent more recline? Over the years airlines have developed various seat configurations and classes of travel — first class, business and economy — to satisfy customers and rake in more money.
But it sends the wrong signal to the passengers in regular economy that they are headed to a seat for a cramped and uncomfortable ride.
Reader reviews are generally positive about these seats (on Delta and partner KLM), but passengers have an expectation of comfort, without having to pay extra for it.
Although USA Today pretty much wrote off blogging in its coverage of the results, it did quote Scott Monty, head of social media at Ford Motor, as saying that engaging blogs can serve crucial marketing goals — especially executives out to establish expertise in their industry.
CMOs Interviewed
The Center for Marketing Research at the University of Massachusetts surveyed the chief marketing officers of Inc. Magazine’s 500 fastest growing companies to learn how their adoption of social media has changed since 2011.
The big news, according to the study, is that CMOs are turning to new platforms and tools including Facebook, LinkedIn, Twitter, YouTube, texting, downloadable mobile apps and Foursquare.
If you study the chart below, you will see that blogging has been increasingly successful as a social media strategy over the past three years, reaching 92% in usage even as its adoption as a social media tool drops. Blogging is still widely used by advertising and communications companies, less so by government agencies. Oddly, this was the first study including LinkedIn, which showed up at 73% usage, just behind Facebook’s 74%, which topped the list.
LinkedIn has matured since I joined in 2005, two years after this social network for business professionals was launched. It’s added many new features – like company pages – and there are now 1.2 Groups, or communities of members with shared interests who can exchange ideas and join discussions.
Now LinkedIn is about to launch two new features for company pages — Targeted Updates and Follower Statistics. While these new features are not yet available to everyone, HubSpot got the inside scoop directly from LinkedIn.
Soon, companies will be able to target status updates on their company pages to specific followers with content relevant to them. Followers can also be segmented by company size, industry, job function, seniority and geography.
Follower Statistics provides insights about follower demographics, engagement levels, update impressions, total following, recent followers, and number of new followers month-to-month.
Here is a video from LinkedIn about Targeted Updates.
My LinkedIn Archive
I’ve written several “how-to”posts about LinkedIn. Assuming you may have missed a few, I’ve compiled a list of the titles and links to the posts. Obviously, there are many more features — and I’ll continue to provide you with updates.
LinkedIn also has a Learning Center where you can find out more about the site’s features. You might want to go take a look.
Please leave a comment below if you’d like to add other LinkedIn features you’ve found useful, or tips to make the LinkedIn experience more valuable to business professionals.
Social media writer and blogger helping organizations to build brand awareness, increase revenues, and engage employees as brand advocates on social media. Visit my Work With Me page for specific ideas about how I can help you to incorporate social media into your marketing plan to reach your customers, employees and other target audiences.
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