Training Materials
Training employees is increasingly important as companies adapt to an ever-changing global business environment. Technical training is critical, of course, but it is not enough. The so-called “soft skills” enable an employee to manage his or her career and to communicate more effectively with customers. I have developed many training programs that can be adapted to a company’s particular needs. These include:
- Account Management: How to Develop Positive Client Relationships
- Group Problem Solving: A Creative Planning Tool
- Managing the Performance Evaluation Process
- Motivating and Managing Staff
- Personal Positioning: How to Brand and Market Yourself
- Problem Solving in the Planning Process
- Speaking Effectively: How to Make Winning Presentations
- Media Training Tools



