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Archive for CEO

Marketing taking over social media function from PR, communications

Nora Barnes, Ph.D.

An interview with Dr. Nora Ganim Barnes, a Chancellor Professor of Marketing and Director of the Center for Marketing Research at the University of Massachusetts Dartmouth. The Center recently released its 6th Annual Benchmark Study of the Inc. 500

Based on your Inc. 500 study what are you finding that’s changing in social media?

It appears that the Inc. 500 are settling in and getting comfortable with their social media efforts. They are looking for tools that help move their companies forward and are considering social media measurement, ROI and future investments in these new communications strategies. Read More→

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Companies in The Inc. 500 rank LinkedIn and blogging as the social media tools they use most often, according to the 6th Annual Benchmarking Study conducted by the University of Massachusetts, the Center for Marketing Research.

Inc. Magazine compiles the Inc. 500 list of the fastest-growing private U.S. companies annually. An infographic at the end of this post provides a visual summary of key findings.

More Active than Fortune 500

Of particular interest, a majority of CEOs (63%) are contributing content or taking ownership of social media, and believe new communications tools have been essential to the growth of their companies.

The current data documented that smaller companies (with $1 million – $3 million in revenues) are using social media more than the largest companies. For example, 44% of the 2012 Inc. are 500 blogging vs. just 23% of the Fortune 500. Blogging among the smaller companies also increased by a healthy 7% over 2011.

The use of Facebook and YouTube has dropped in the past year while both LinkedIn and Twitter have gained users. New platforms including FourSquare and Pinterest are inching up in usage. Ninety-two percent of the Inc. 500 are using at least one of the tools studied.  Read More→

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CEOs  marketing recommendations CEOs are challenging their marketing and communications teams to help chart the future of their organizations. It is their skills as conceptual thinkers that enable these communicators to envision the possibilities for supporting the organization’s goals.

If this is the case, then why do so many chief executives resist the recommendations of the very people they have selected to help drive change throughout the organization?

There can be many reasons, of course, from ill-conceived ideas to lack of budget, to the indifference of line managers. But the real culprit may be something very different. While communicators may be conceptual thinkers, their CEOs are more likely ruled by logic and hard facts. They tend to approach problem solving in a linear fashion.

Sound recommendations may fail because they aren’t organized the way CEOs think. That is why it’s so important to structure recommendations for marketing and communications programs that immediately demonstrate how they will benefit the organization because that’s the chief executive’s bottom line, especially during a tough economy.

Winning Presentations

Here are some tips for delivering a winning presentation to get approval for important recommendations:

  • Opening: outline the broad subject of the presentation
  • Presentation objective: this is the overall statement of how your ideas will benefit the organization. This is where a lot of presentations go wrong because the presenter leads with what he or she wants. Rather, the statement should answer top management’s question: why should I listen to this presentation; what’s in it for the company?
  • Key message points: think of your message as newspaper headlines supporting the benefits outlined in your presentation objective. How will the recommendations increase sales, save money, build a brand?
  • Supporting evidence: use facts, sales projections, statistics, etc., to back up your key messages.
  • Recommendations: summarize your key points and then propose a course of action for approval. Know the decision you want in advance.
  • Discussion: This is the most important part of your presentation. As you lead the discussion, you will build commitment for your recommendations, address any objections, and refine your proposal based on the discussion so that you get a favorable decision.
  • Summary: summarize the agreed-upon desired action. Even if all your recommendations aren’t accepted, don’t leave the meeting without a commitment to some sort of action. For example, if you can’t get your entire program approved, try to come away with a pilot project.

Remember, your overall goal is to link your programs to the company’s goals. Do that and you will win more than you lose. You’ll also gain the CEO’s respect for thinking like he does.

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"Facebook CEO Mark Zuckerberg"The golden boy of social media is teetering on his throne. That would be Mark Zuckerberg, 28-year-old founder of facebook.

Since the company went public last spring, the stock has fallen from its opening high of $38 to below $10 last week. It’s rebounded, but not by much. There are calls for Zuckerberg’s head. NBC-TV quoted a guest as saying “Zuckerberg should step down.” Another stated, “The game has changed.”

Is Zuckerberg a Good Leader?

The New York Times wrote in an article about facebook’s tumble, “Some of the scrutiny has been on Mr. Zuckerberg’s leadership. The very qualities that created the fairy tale aura around him, including his youth and ambition, are what even his admirers are questioning.” Read More→

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Categories : CEO, Social Media
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