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When the prestigious Harvard Business Review devotes most of an issue to happiness, you know that happiness is a serious topic. The magazine cover is entitled “The Value of Happiness: How Employee Well-Being Drives Profits.”
I particularly enjoyed the interview of Harvard psychology professor Daniel Gilbert in an article entitled The Science Behind the Smile. He’s the author of the international best seller Stumbling on Happiness. The study of happiness has devolved into a science whereby you can measure a person’s happiness at a moment in time. Science is in. Intuition about someone’s happiness is out.
What Makes Employees Happy?
Dr. Gilbert is quite clear about what makes employees happy. He says that people are happiest when they are appropriately challenged, “when they’re trying to achieve goals that are difficult but not out of reach.” He adds, “Challenge and threat are not the same thing. People blossom when challenged and wither when threatened.”
When threatened, an employee will get the work done, he says, but thereafter do his best to undermine you, will feel no loyalty to the organization and never do more than he must. But employees will flourish when rewarded, based on a century of psychologists studying reward and punishment. Read More→
It’s getting close to the end of the year, and a time when many of us reassess what we’ve accomplished in the past almost 12 months. If you’re like me, you wonder where the time went and why you didn’t overcome the obstacles that got in the way of doing what you wanted to.
As usual, a TED talk provided me with answers and inspiration for pushing beyond my limits in the new year.
When she was 19, Amy Purdy lost both her legs below the knee. And now she’s a pro snowboarder. In her powerful talk, she explains how she took a devastating, life altering experience and used her imagination to push through the obstacles to create rich and fulfilling life.
Her first artificial legs were bulky and painful. She decided there had to be a better way, so with help from a friend, she designed new legs that would allow her to return to snowboarding and win gold medals. Of importance, she took the design for these new legs to Africa and helped fit many young people there.
Do you ever wonder if all the work you’re putting in is making a difference? I know I do. We envy the “stars” in our professions. But they got to where they are with a succession of small wins that add up to major progress and their huge success.
Perceptions, emotions and motivations influence inner work life, but the single most important factor “is simply making progress on work they find meaningful.” Even the most trivial wins can affect performance. On the flip side, a trivial negative experience can have two to three times the impact as a positive experience. Read More→
As a New Yorker, I am feeling sad and subdued today, the 10th anniversary of a “day that will live in infamy,” to quote President Franklin D. Roosevelt, another New Yorker.
This is the question I still get after 10 years:
Where Were You on 9/11?
Image by Vincent Desjardins via Flickr
In my office, at Citigate, the PR agency where I held my last job working for an organization before hanging out my own shingle again. As an agency, we had a large TV monitor hanging from a wall to keep up with the news.
I remember someone calling out, “Come take a look — a plane just crashed into the World Trade Center!”
I immediately called my husband to turn on the TV, just before we lost all phone service, which was down for days afterward. We stood glued to the TV, watching the unimaginable happen before our eyes. A young woman in our office lost her 26-year-old husband in the conflagration.
I had a lunch date with a former client, who was flying in from Toronto. She had left me a voice message that she had landed at LaGuardia Airport and was in a taxi on the way to Manhattan. She never made it. She later told me she could see the smoke from the burning towers. Bridges and tunnels were closed, so her taxi was turned away. She went back to the airport, and, as all flights had been cancelled, she tried unsuccessfully to find a room at an airport hotel.
She still had her taxi, now a very valuable asset, and a young man approached her. Would she drive him to Long Island? She did, registered at a motel around the corner, and spent the afternoon in front of the TV with his wife and two young children. It didn’t seem bizarre. In those dark days, lifetime friendships were forged with strangers. We became part of an extended family of survivors — those who personally lived through the experience.
For three days she holed up at her motel, watching TV and eating meals with her new friends. Finally, she found a limo driver who agreed to drive her clear across New York State — a 12-hour trip — to Buffalo. Her husband drove from Toronto to pick her up. Later I learned that three of my office colleagues, stranded in Los Angeles, had rented a car and drove across the country back to New York.
Dear friends, who lived in my building, put together an impromptu dinner for everyone who was around. We ate and watched more TV with replays of the horror of the buildings collapsing and people jumping from the World Trade Center rooftops rather than die in the flames. Our friends had visitors from Florida who drove their car back to Florida and then sold it for them. True story. It took months for life to return to the new normal. The new normal is life after 9/11 because life changed forever after that dreadful day.
Where Are We After 9/11?
The world is a changed place. Iraq. Afghanistan, an African-American President. But, most of all, the rise of social networks has revolutionized our lives — and was the catalyst for the Middle East uprisings that gave new hope to the oppressed as they fought for their freedom and better lives.
Social media has enabled people to communicate with each other, build relationships and forge communities with common goals. Think of these developments since 9/11:
There are 156 million blogs — 156 million! Everyone is a communicator and amateur journalist now. How wonderful.
A global village
I haven’t tuned in to watch any of the 9/11 commemorative ceremonies. After 10 years, it’s still too painful to watch. Instead, I’m at my computer, engaging with my families on social media. That’s what we are – families that include friends from around the globe. Mine include Susan from Australia and Catarina from Sweden. We’re in touch regularly. I feel that I know them personally.
We’re all connected. This one big global family that will hopefully build a better world.
Social media writer helping organizations to build brand awareness, increase revenues, and engage employees as brand advocates on social media. Visit my Work With Me page for specific ideas about how I can help you to incorporate social media into your marketing plan to reach your customers, employees and other target audiences.
Become a Better Blogger
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Reward Your Readers
The newest version of the CommentLuv plugin for self-hosted WordPress blogs displays the title and a link to the last blog post of anyone who leaves a comment on your blog as well as their Twitter handle. This shows appreciation for someone who takes the time to join the conversation. Nice touch for thanking people who comment on your blog by directing other visitors to their last post. There are many other bells and whistles like advanced backlink features and spam protection. Check out the video that describes all the features by clicking on the image below.
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