Archive for Brand promise

How a brand intersects with all these communications channells

Is It Time to Refresh Your Brand?

Companies evolve and change over time. When was the last time you refreshed your brand promise? Does your brand represent your company now or who you were? If you haven’t thought about this lately, ask yourself these questions:

  • Is our brand still relevant?
  • Are we retaining customers and attracting new ones? If not, why not?
  • Do our customers understand and buy into our brand promise?
  • Does our visual brand create excitement and interest?
  • Does our brand represent who we are now or who we were? 

My colleague Carol Smith, president and creative director of Creative Source, and I discussed branding and addressed these questions yesterday in a presentation to the New York Society of Association Executives. (See our presentation below). Read More→