Archive for corporate identity

How a brand intersects with all these communications channells

Is It Time to Refresh Your Brand?

Companies evolve and change over time. When was the last time you refreshed your brand promise? Does your brand represent your company now or who you were? If you haven’t thought about this lately, ask yourself these questions:

  • Is our brand still relevant?
  • Are we retaining customers and attracting new ones? If not, why not?
  • Do our customers understand and buy into our brand promise?
  • Does our visual brand create excitement and interest?
  • Does our brand represent who we are now or who we were? 

My colleague Carol Smith, president and creative director of Creative Source, and I discussed branding and addressed these questions yesterday in a presentation to the New York Society of Association Executives. (See our presentation below). Read More→

The Difference Between Branding and Positioning

[tweetmeme]The web has become the preferred source of information about your company.  It’s a fact.  That’s where your employees, customers and prospects are getting their information about you.   So, it’s more important than ever that your brand attributes and key messages are communicated in language that is clear, concise and compelling. Nothing less than your reputation is at stake if you get it wrong.

Name Brands

A bottle of Coca-Cola.

Image via Wikipedia

When we speak of brands a few immediately jump to mind:  Coca-Cola, the world’s most valuable brand, Google, and Facebook, for example.  Coca-Cola has been around forever and built its brand over time.  Google was launched in 1998 and quickly became the leading search engine.  It’s a noun and a verb when you “Google” something.  Facebook is a Harvard case study of how a company built a global brand in the space of six short years (by co-founders who attended Harvard).  Facebook is ubiquitous.  Does anyone need to explain what Facebook is?  The brand is crystal clear.  Nowadays, brands are built and destroyed in Internet time.

Individuals have personal brands too.  Oprah, Elvis and Sting are three entertainers with such recognizable brands all you need to hear is their first names to know who they are and the values they represent.

The word “brand” has come to have many definitions.  When you are building your brand it is important to use a common vocabulary so that you and your colleagues are working from the same script.

What is a brand?

•    A brand is what an organization wishes to be known for.  It is a pro-active strategic process to establish the direction, leadership, clarity of purpose and inspiration for the organization’s mission.  It is an inside-out process.

What is positioning?

•    Positioning is how an organization and the services it provides are perceived in the minds of its target audiences.  It is looking from the outside-in.  The challenge is to have your brand and positioning in alignment.

What is corporate identity?

Image via CrunchBase

•    Corporate identity is the visual expression of the organization’s name, logo, and tagline.

How do you define a brand, positioning and corporate identity?

What the heck is a brand anyway?

I’ve read a flotilla of articles and blogs about the importance of having a personal brand, and how key it is for companies to have a positioning that excites their target markets.  Yet, I haven’t read anything to my satisfaction that clarifies in simple language all the terms that are bandied about.

The word “brand” has come to have many definitions.  The key is that when you are working on your brand it is important to use a common vocabulary so that you and your colleagues are communicating in the same language.

Here are three simple definitions:

What is a brand?

  • A brand is what an organization wishes to be known for.  It’s the words you use to describe yourself and/or your company, and is the result of a strategic analysis to establish your unique selling proposition.  It is an inside-out process.

What is positioning?

  • Positioning is how an organization and the services it provides are perceived in the minds of its target audiences. It is looking from the outside-in.  The challenge is to have your brand and positioning in alignment.

What is corporate identity?

  • Corporate identity is the visual expression of the organization’s name, logo, tagline.

Now isn’t that simple to understand?  What’s not simple is defining your brand, whether it’s personal or for a business.  It is hard work to understand what makes you unique and what you are really selling.  I haven’t figured it all out myself yet, and when I see that even the biggest companies mess up their brands (remember Coke?), then I take heart that I’ll get it right someday.  How do you feel about your brand?