Archive for LiveChatAgent

Generate Live Leads through LinkedIn

LinkedIn is an amazing social media tool for business and social networking, but did you know that you can actually generate leads from a feature in your LinkedIn profile that will set you apart from your competitors. Curious yet?

Jeannette Paladino, owner of this site, wrote an article not too long ago about how to insert the name of your website into your LinkedIn profile (replacing the default Company Website).

As she pointed out, in the “Websites” section you can insert three URLs. Most people put their company website and that’s it. Ummm…excuse me, but there are two other hyperlinks that you can use for some serious lead generation. You’re not limited to listing only your website. You can link to other sites.

These are live hyperlinks, so you can add an application or a service – and not just your website. For example, someone could click on your link and connect directly to a real human being.

Chat With a Real Person

Let me describe one service that let’s you do this: LiveChatAgent. One of the benefits of this service is that a chat window pops up with a URL…and that URL can be placed into your LinkedIn profile. Do you see where I am going with this?

So when someone clicks on that URL on your LinkedIn profile…a real person will answer directly from LinkedIn! So your LinkedIn profile is literally working 24/7. Of course all of this is based upon using a live chat program. LiveChatAgent is just one of many companies out there.

Below is a screen shot of my LinkedIn profile and I have drawn a red circle around the websites section.

Notice the last link of the three, “Click Here to Live Chat w/Me.” When someone clicks on this hyperlink, a pop-up window opens and you can begin a live online chat. Live agents interact with your website visitors and collect contact information, answer their questions and forward the contact information to the business they are working for follow-up.

This chat session is invaluable to a business for these reasons:

1. Your agent is having a real-time conversation and gathering information from a potential customer.

2. The geo-tagged information can be of use later on. (IP Address, date/time stamp, chat transcript, etc.).

3. Your business is available 24/7.

When someone clicks on my chat URL, my lead generation machine goes to work. So, as you can see, there is a lot more you can do with your social media accounts to create real ROI from a free profile. As a social media consultant, I’m always looking for an edge that will help separate my clients from their competition. This is just one powerful example.


Andrew David Baron is a New-York based independent social media consultant. Disclosure: He is also an account executive for LiveChatAgent.