Archive for Online sales

How to Lose An Online Sales Lead by Poor Service Offline

Customer serviceBooks have been written about it and a veritable army of advisors is touting the strategies to lure potential customers to your online storefront. That’s the first part of the equation.

What do you do when it’s time to go offline and make the sale?

First Impressions Count

More than ever shoppers are surfing the web for the products and services they need and often that’s where they will make the purchase. Read More→